All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.
Shipping Rates & Delivery Times
Shipping charges for your order will be calculated and clearly displayed at checkout.
**Bulgaria (Domestic):** Standard shipping — € 6.86. Estimated delivery: 2–4 business days.
**Germany & EU International:** Flat rate — €10.49. Estimated delivery: 5–10 business days.
Free Shipping
We offer free shipping on qualifying orders. Please check our store banners for current promotions.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information.
Lost or Delayed Packages
If your package has not arrived within the estimated delivery window, please contact us at office@nalexbodywear.com. We will work with the carrier to locate your shipment or arrange a replacement where applicable.
Taxes and Duties (EU Consumer Rights)
In accordance with EU consumer protection law, all applicable shipping charges and VAT are displayed at checkout before completing your purchase. For all deliveries within the EU (including Germany and Bulgaria), VAT is included, and there are no extra customs duties.
Contact
For any shipping-related questions, please reach out through our contact page or email us at office@nalexbodywear.com.
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